Pleshcheva, Vlada (Institut für Marketing Humboldt-Universität zu Berlin)
The present study investigates how the framing of information on the environmental impact of vehicles affects consumers’ preferences for identical improvements in carquality. In online choice experiments, the effects of two metrics (fuel consumption vs. CO2 emissions) and three scales of one metric (CO2 in kg/km vs. g/km vs. g/100km) are examined. First, from a technical perspective, fuel consumption (FC) and CO2 emissions are linearly connected by a constant factor and are thus isomorphic indescribing the environmental friendliness of a car. Second, rescaling identical informa-tion should not change consumer decisions. However, as this study demonstrates, the type of information presented to consumers significantly affects consumers’ valuation of environmental benefits from a reduction in FC or CO2. The study’s contribution lies in quantifying the differences in consumers’ preferences for two measures of the same information that have not been previously directly compared. Additionally, the differences in the framing effects are explored for diesel and gasoline vehicles. The estimation accounts for heterogeneity in the tastes, environmental attitudes and knowledge of the respondents. The insights of this study serve to guide policy makers and carmanufacturers on how to present information on car offers.
choice architecture; environmental impact; framing effects; vehicle choice
D12; D90; M31; Q51